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Device Management Simplified
Meet Our Cloud-Based Service Application

Your days of collecting meter reads are over.

MICAS (Machine Intelligence Call Assistance System) service makes device management hands-free. Our service application helps us find solutions better, faster. Whether your company is large or small, local or remote, the MICAS service can keep your devices up and running.

Customer Benefits

Automated Meter Data Collection

Eliminate those monthly calls for meter reads. Problem solved.

Automated Service Alerts

Enjoy faster service. MICAS helps keep your devices up and running.

Worry-Free Device Management

Need toner? Maintenance? Our service team already knows.

For IT Administrators

MICAS is a cloud-based device management application that uses Sharp’s Remote Email Diagnostics (R.E.D.) to collect device data and alerts. We offer remote service capabilities and OEM device support via the MICAS Agent, a locally-installed software at your site. For more information about the MICAS service, please refer to the MICAS White Paper.

e-automate + FMAudit = A Winning Combination

Hear ECi customer, Ray Morgan Company share the benefits of utilizing both e-automate ERP and FMAudit data collection solutions.

FMAudit: Software for Managed Print Services

Most data collection options offer only one-way communication. FMAudit’s approach gives you two-way communication between your accounting and dispatch systems. This two-way communication streamlines business processes and eliminates overhead related to meter billing, supply reorder processing, service deployment, purchasing, and managed print services assessment and proposals.
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Customer Benefits

MEET US AT A TRADESHOW

Find out where we will be and come visit us.

TURN METERS INTO SALES ENGINES

Send data on non-managed assets to your sales team.

HOW DOES FMAUDIT WORK?

Learn more about this fully integrated solution.

For IT Administrators

MICAS is a cloud-based device management application that uses Sharp’s Remote Email Diagnostics (R.E.D.) to collect device data and alerts. We offer remote service capabilities and OEM device support via the MICAS Agent, a locally-installed software at your site. For more information about the MICAS service, please refer to the MICAS White Paper.